30 Customer Questions Your AI Should Answer Automatically
Stop answering the same questions over and over. This free checklist shows you exactly which questions to automate—organized by industry—so you can train your AI assistant in under 15 minutes.
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30 Customer Questions Your AI Should Answer
Why This Matters
You're probably answering these questions 20-50 times per week:
"What are your prices?"
"Do you have availability this week?"
"Where are you located?"
"What should I bring?"
"Do you take insurance?"
Each answer takes 2-3 minutes.
That's 5-8 hours per week just repeating yourself.
This checklist shows you how to automate these answers—so you get those hours back.
What's Inside
The Checklist Includes:
Universal Questions
Every business gets these:
- Pricing and payment questions
- Location and hours
- Booking and availability
- Cancellation policies
- What to expect
Industry-Specific Questions
- Medical & Dental (insurance, new patient, emergencies)
- Salons & Spas (services, stylists, products)
- Fitness & Wellness (memberships, classes, trial sessions)
- Professional Services (process, deliverables, timelines)
- Real Estate (showings, offers, market questions)
Pre-Written AI Responses
- Copy-paste ready answers
- Customize for your business in 5 minutes
- Conversational tone (not robotic)
Training Your AI
- Step-by-step setup instructions
- What to automate first
- When to escalate to human
- Testing checklist
Preview: The Top 10
Here are the 10 most common questions across all industries:
"How much do you charge?"
AI should: Provide clear pricing or price ranges, explain what's included
"Do you have availability this week?"
AI should: Check calendar, offer specific times
"Where are you located?"
AI should: Provide address, parking info, directions link
"What are your hours?"
AI should: List hours, mention after-hours booking option
"How do I book an appointment?"
AI should: Offer to book right now, show available times
"What's your cancellation policy?"
AI should: State policy clearly, explain any fees
"Do you take [insurance/payment method]?"
AI should: List accepted options, explain process
"What should I bring to my appointment?"
AI should: Provide specific checklist for that service
"How long does [service] take?"
AI should: Give duration, explain what's involved
"Is this your first time doing [service]?"
AI should: Explain experience, share credentials, offer consultation
Want all 30 questions + industry-specific variations?
Download Full ChecklistWho This Is For
Perfect if you:
- Answer the same questions repeatedly
- Want to automate customer service
- Need to train an AI assistant quickly
- Run an appointment-based business
- Value your time at more than $50/hour
Not for you if:
- • You enjoy answering every question personally
- • Your business questions are extremely unique
- • You get fewer than 5 inquiries per week
What Makes This Different
Not just a list of questions:
Pre-written AI responses
Save 2-3 hours writing them yourself
Industry-specific variations
Your exact business type
Implementation instructions
Not just theory
Escalation decision tree
When to involve a human
Print-friendly format
Check off as you implement
This is the checklist we use to train our own customers' AI assistants.
Get Your Free Checklist
8-page PDF • Instant download • No email required
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How To Use This Checklist
Print it out (or open on second screen)
Check off questions YOUR customers ask
Customize the pre-written responses for your business
Input them into your AI assistant (5-15 minutes)
Test with sample questions
Go live and monitor
Stop Repeating Yourself 50 Times a Week
Download the checklist, train your AI, get your time back.
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